Ensuring your successful return home
Welcome to the Discharge Concierge program, designed to support your transition back home and minimize the risk of hospital readmission. Our primary objective is to keep you healthy, safe, and out of the hospital.
Introducing, your dedicated Discharge Concierge. Your dedicated representative will reach out to you within 48 hours after discharge from our facility, and subsequently every week for the 30 days following your discharge. This regular check-in process ensures that we stay connected and address any concerns or issues that may arise during your recovery journey.
Did you know that the national average for individuals who return to the hospital within 30 days of discharge from a skilled nursing facility is over 18%? We're here to help you beat those odds.
Above all, our goal is to emphasize that our support remains steadfast throughout your recovery process. We are here not only for you but also for your loved ones. Together, let's ensure your succsessful return home and prevent any unnecessary hospital visits.
We understand that sometimes you may not feel well and require immediate assistance before your scheduled check-in. In such cases, please don't hesitate to reach out at anytime, to your representative directly, at 317.498.5550.